Privacy notice

Who we are

StructAssure Ltd (company no. 15055975) is the data controller for personal data described in this notice. Registered office: 18 Challener Way, St. Helen Auckland, Bishop Auckland DL14 9EH. Contact: enquiries@structassure.co.uk.

This website

This is a static website with no contact forms and no user accounts. It sets no cookies of its own until you choose to accept analytics (see Cookies and analytics below).

Two third parties are involved in serving it:

• Cloudflare hosts the site. Cloudflare processes standard connection data (IP address, browser type, pages requested) to deliver the pages and protect against abuse, in line with its own privacy policy. We do not receive personally identifiable visitor data from Cloudflare.
• Google Fonts supplies the typefaces. When a page loads, your browser requests font files from Google's servers, which involves transmitting your IP address to Google. Google's privacy policy governs that processing.

Cookies and analytics

When you first visit, a bar asks whether you accept analytics. If you decline, or do not answer, nothing is loaded and no cookie is set; your choice is remembered in your browser only. If you accept, the site loads Google Analytics 4 (property G-MC9Z6X489Y, IP addresses anonymised), which sets the cookies _ga and _ga_MC9Z6X489Y for up to two years to recognise a returning browser. We use it to see which pages and which adverts lead to a purchase on our Payhip store, which carries the same tag so the visit and the purchase can be joined up; the same Google Analytics data is shared with our Google Ads account for that purpose. Google processes this data under its own terms. If you accept, the site also loads the Microsoft Advertising tag (UET tag 97270963), which sets the cookies _uetsid and _uetvid to recognise a returning browser and to record when a visit leads to a click through to our Payhip store, so Microsoft Advertising can measure which adverts lead to a sale; and Microsoft Clarity (project yn936wt5jp), which records anonymised heatmaps and session replays of how the site is used, with text and form entries masked by default, so we can see what to improve. Microsoft processes this data under its own terms. You can change your mind at any time with the Cookie settings link in the footer, which removes the stored choice and asks again; deleting the cookies in your browser has the same effect.

Email enquiries

If you email us, we hold your name, email address and the content of the correspondence for as long as needed to deal with the enquiry and any resulting engagement, and afterwards for our business records. The lawful basis is our legitimate interest in responding to enquiries and running the business, or performance of a contract where one follows. We do not add enquirers to marketing lists.

Email is hosted on Google Workspace, so correspondence is processed by Google on our behalf under its data processing terms.

Quality Systems purchases

Products are sold through Payhip. When you buy or download a product, Payhip collects the personal and payment data needed to complete the transaction and deliver the files, under its own privacy policy and payment terms. We receive your name, email address and order details from Payhip so that we can provide support and comply with tax and accounting obligations. We retain purchase records for six years in line with HMRC requirements.

Client engagements

During consultancy and engineering assurance work we process personal data belonging to client and project staff (names, roles, contact details, signatures on inspection records) as necessary to perform the contract. This data is held under the client's instructions and retained in accordance with the contract and any applicable regulatory retention periods.

Sharing

We do not sell personal data. It is shared only with the service providers named above, with professional advisers (accountant, insurer) where necessary, and where the law requires.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to its processing, and to data portability where applicable. To exercise any of these, email enquiries@structassure.co.uk. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Changes

If this notice changes, the updated version will be published here with a new date.